Contact Us
Thank you for visiting the official Phenimax Nambu Tekki website.
We are currently receiving a high volume of inquiries, particularly from overseas customers.
At Phenimax, every inquiry is carefully reviewed to ensure accuracy, authenticity verification, and proper international handling.
As a result, responses may occasionally take longer than usual.
Please be assured that all inquiries are reviewed individually and every message will receive a response.
In particular, the following inquiries may require additional confirmation time:
- Questions regarding authenticity and certification
- International shipping, customs, and tax-related matters
- Repair or re-firing requests requiring coordination with the workshop
We prioritize accuracy and responsibility over speed, especially when dealing with authentic Nambu ironware meant to last a lifetime.
Thank you for your patience and understanding.
Phenimax is committed to serving as a trusted and official gateway for authentic Nambu Tekki worldwide.